095005 59119

shapewellness.chennai@gmail.com

At Shape Wellness, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, book a consultation, communicate with us, or use our services.

Information We Collect

We may collect the following information:

  • Name
  • Mobile Number
  • Email Address
  • Appointment Requests
  • WhatsApp Enquiries
  • Health and Wellness Related Enquiries
  • Location Information
  • Website Usage Information (including IP address, browser type, device information, pages visited, and referral sources)

How We Use Your Information

We may use your information to:

  • Schedule consultations and appointments
  • Respond to your enquiries and requests
  • Provide information about our wellness, skin, hair, slimming, and aesthetic services
  • Communicate with you via phone, SMS, email, or WhatsApp regarding your enquiry or appointment
  • Improve our website, services, and customer experience
  • Monitor and improve the effectiveness of our marketing campaigns
  • Comply with legal and regulatory obligations

Consent

By submitting an enquiry form, booking an appointment, requesting a callback, contacting us through WhatsApp, or otherwise sharing your information with us, you consent to Shape Wellness contacting you via phone calls, SMS, email, or WhatsApp regarding your enquiry, appointment, services, promotions, and customer support.

Analytics and Advertising Technologies

Our website may use tools such as:

  • Google Analytics
  • Google Ads Conversion Tracking
  • Google Tag Manager
  • Meta Pixel
  • Search Console
  • Other website analytics and advertising platforms

These technologies help us understand website performance, improve user experience, measure campaign effectiveness, and provide relevant information to users.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Personalize user experience
  • Measure advertising performance

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

Health and Consultation Information

Any information submitted through our website relating to wellness consultations, skin concerns, hair concerns, weight management programs, or aesthetic services will be treated with reasonable confidentiality and used only for communication, consultation, service delivery, and related administrative purposes.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, maintain business records, and enforce our policies. Information that is no longer required may be securely deleted or anonymized.

Data Protection and Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only:

  • With authorized service providers supporting our operations
  • With technology partners assisting in appointment management, website hosting, analytics, or communication services
  • When required by applicable law, regulation, court order, or government authority
  • To protect legal rights, customer safety, or business interests

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

Your Rights

Subject to applicable laws, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Withdrawal of consent for marketing communications

To exercise these rights, please contact us using the details provided below.

Marketing Communications

You may opt out of promotional communications at any time by contacting us directly or following the unsubscribe instructions included in our communications where applicable.

Contact Us

Shape Wellness

Kolapakkam, Chennai, Tamil Nadu

Phone: +91 95005 59119

Email: Info@shapewellness.in

Website: www.shapewellness.in

If you have questions regarding this Privacy Policy or your personal information, please contact us using the details above.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.

Disclaimer

The information provided on this website is intended solely for general informational and educational purposes and should not be considered medical advice, diagnosis, or treatment.

Results from wellness programs, slimming treatments, skin care procedures, hair restoration services, and aesthetic treatments may vary from person to person based on individual factors, health conditions, lifestyle, and treatment compliance.

Shape Wellness does not guarantee specific results, weight loss outcomes, cosmetic improvements, or treatment success. Individual experiences and outcomes may differ.

Any healthcare, wellness, cosmetic, or treatment-related decisions should be made in consultation with a qualified healthcare professional or specialist.

By submitting your information through this website, you consent to being contacted by Shape Wellness regarding your enquiry, consultation request, appointment, or related services.